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By accessing this Site, using the Services, or ordering Products, you hereby agree to be legally bound by these Website Conditions, which includes the Privacy Policy. If you do not accept these Website Conditions, please leave the Site and discontinue use of the Services immediately, and do not order any Products via the Site.

Our business days are Tuesdays to Saturdays, excluding Monday, Sundays and Public Holidays.

Parties Involved
This contract is between
1. Excel League Ptd Ltd, a Singapore-based company with company registration number 200923984M (“Seller”) and
2. The purchaser(“Buyer”)
Collectively known as “Parties” to this contract
“Site” refers to Seller’s website located at https://store.simcc.org

Order Acceptance Policy
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Seller reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any Buyer. Verification of information may be required prior to the acceptance of any order.

Order Cancellation Policy
Buyer cannot cancel an order (or part of an order) after payment has been made.

Return Policy
All products, once sold are non-returnable.

Exchange Policy

For Delivery to a Singapore address:
Once a product has been sold, it cannot be exchanged except:

1.Product received is different from what is being purchased (wrong goods are delivered)
2.Product received is reasonably damaged
3.Product received is different from what is described by our website
Buyer has the right to exchange a purchased, eligible product if a claim is made within 3 working days from the day the product is received. Seller has the right to refuse such claim if made after this 3-day period.

For Delivery to an Overseas address:
Seller will handle on a case by case basis.

Pricing Policy
Seller reserves the right to make adjustment to any published price of any product due to input error, product discontinuation, and stock clearance, and errors in advertising.

Delivery and Receiving of Orders (Singapore)
Seller’s contracted couriers will attempt to deliver purchased products to Delivery Address supplied by Buyer. If nobody is at the address to pick up the delivered products, couriers will leave a Delivery Note and Buyer can call couriers’ call centre to arrange free re-delivery, if applicable.
Seller reserves the right to impose additional delivery charge should Buyer furnished Seller with a wrong or invalid delivery address.

Delivery and Receiving of Orders (Other Countries)
Seller’s contracted couriers will attempt to deliver purchased products to Delivery Address supplied by Buyer. If nobody is at the address to pick up the delivered products, couriers will leave a Delivery Note and Buyer can call couriers’ call centre to arrange free re-delivery, if applicable.
In the case of the parcel is labelled as abandoned, seller will consider that Order as delivered and will not entertain any resend or refund request for that Order. It is IMPORTANT to note that it is the responsibilities of the Customer to ensure the address is deliverable.

Custom Duty Charges
Seller does not charge any customs duties on International shipments; however we cannot guarantee that customs charges will not be applicable to your package when it reaches your country. We are required by law to declare the contents of international packages containing books, puzzles or games and to state the full value of the shipment, even if the package contains a gift. We are not responsible for these charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs office or post office for further information.

Accuracy of Information
Seller attempts to be as accurate as possible when describing Seller’s products on the Site; however, to the extent permitted by applicable law, Seller do not warrant that the product descriptions, colours or other content available on the Site are accurate, complete, reliable, current, or error-free.

Accordingly, to the maximum extent permitted by law, Seller does not accept any liability for the use of or inability to use this site, or for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this website.

Intellectual Property
All content available on the Site, including but not limited to text, graphics, logos, button icons, images, data compilations and software, and the compilation thereof (collectively, the “Content”) is the property of Seller, our affiliates, partners or licensors, and is protected by Singapore and international copyright laws.

The trademarks, logos, and service marks displayed on the Site (collectively, the “Trademarks”) are the registered and unregistered marks of Seller, our affiliates, partners or licensors, in Singapore and other countries, and are protected by Singapore and international trademark laws.

Neither the Content or Trademarks nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

Indemnification
Buyer agrees to defend, indemnify and hold Seller harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from Buyer’s use of the Site including purchase of products.

Disputes
With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms of Sale shall be governed by the laws of the Republic of Singapore, as if the Terms and Sale were a contract wholly entered into and wholly performed within Singapore.

Disclaimer
Seller would like to welcome you to this website, we have worked hard to make it as user-friendly and informative as possible. When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer.

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