Excel League Pte Ltd and its subsidiaries incorporated in Singapore (collectively, ‘we’) know you care about how your personal information is used and shared. We appreciate the trust that you have with us and are committed to safeguarding your personal information. This policy is about what information we collect, how we use it, who we disclose it to and how you can access, change and remove your personal information.
1. What is personal information
Personal information is any information about you that you have provided to us including but not limited to the following:
| (a) | Name |
| (b) | Identity card/ birth certificate/ passport details |
| (c) | Contact details (including telephone number and email address) |
| (d) | Residential address |
| (e) | Date of birth |
| (f) | Nationality |
| (g) | Name of school currently attending (students only) |
| (h) | Parent’s name |
| (i) | Personal opinions from feedback and response to survey |
2. Where we collect your personal information
2.1. Contests Registration
In order to process your contest registration and provide you with information and updates related to the contests you have signed up for, we may need your personal information such as name, address, telephone number and email address.
2.2. SIMCC Store
In order to process your purchases and provide you with updates in relation to your purchases, we may need your personal information such as name, address, telephone number and email address.
2.3. Customer service
In order for our customer service officers to respond to your enquiries promptly, we may need personal information like your name, email address and telephone number.
2.4. Mailing list
When you register with us to receive updates of our latest products, we may need your personal information such as your telephone number and email address so that we could update you promptly on our latest offerings.
2.5. Information we collect automatically
We may collect information about your preferences when you browse our websites through the use of ‘cookies’. Cookies are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited. Information like the webpages that you have viewed and your login identity may be collected to improve your browsing experience on our website. However, if you do not like cookies, you may disable this function in your browser’s ‘Internet Options’.
3. How we use and disclose your personal information
We may use your personal information to contact you for marketing purpose from time to time. This may include mail, email and text messages. We are committed to send you only messages that we believe will interest you such as promotions, special offers and launch of new products. If you do not wish to receive such messages, you may opt out of these marketing messages at any time by calling our hotline, emailing us or selecting the unsubscribe link at the bottom of the messages sent to you. You can refer to our contact information below.
We do not sell your personal information to any third party.
We may engage third party service providers to assist us in reaching out to you. In doing so, we will disclose your personal information to these service providers on a need-to-know basis. Access to your personal information will only be provided to them for the purpose of performing such functions. We will require these third party service providers to ensure that the personal information disclosed to them are kept confidential and secured.
When required by law, we may disclose your personal information to the authorities when requested.
4. How we store your personal information
Your personal information is stored in our database. We are committed to providing high level of security and controls to protect your personal information against unauthorized access. Making sure your personal information is secured is very important to us. Your personal information is retained as long as the purpose for which it was collected remains and until it is no longer necessary for legal purpose.
You may update your personal information by calling, writing and emailing us using the options provided below.
5. Contact information
5.1. Contests Registration (SASMO, SMKC, AMO, SIMOC, and All other contests registered through SIMCC)
Telephone number: +65 65549638
Email: admin@simcc.org
5.2. SIMCC Store
Telephone number: +65 65549638
Email: support@simcc.org
5.3. Training and Services
Telephone number: +65 65549638
Email: admin@simcc.org
6. Disclaimer
We may amend this privacy policy from time to time and make available the updated policy on our website.